Manager Customer Offering Development

About the role

• Responsible for the advancement of Fortum's Nordic customer offerings through the development of new initiatives and enhancements to existing offerings and value propositions.
• Lead and contribute to the work related to ideation, incubation, and scaling of new superior customer offerings, including:
  • Structure and lead ideation work
  • Perform concept development and testing
  • Design and execute pilot projects
  • Ensure execution of launching new offerings
• Co-responsible for execution of Fortum's Nordic consumer offering and concept strategy in a commercial and customer centric manner.
• Collaborate and interact with cross-functional teams, including business managers, sales, marketing, E-commmerce, Go-To-Market team and  other relevant stakeholders

About you

• The complexity of the role requires working experience in a similar field of experience in addition to thorough understanding of business model, value propositions and business case development
• In depth experience of agile ways of working and development methodologies (e.g. Lean start-up, Design Thinking), with strong ability to explore offering and product innovations in a corporate context
• Strong commercial and customer centric mindset, with high drive and target orientation
• Good ability to model and present business cases of new offerings.
• Highly structured and naturally takes a data driven approach in structured problem solving 
• Strong people management- and collaboration skills
• Excellent written and oral presentation skills and ability to develop high-class presentation material
• Fluent in English, oral and written

What we offer you

• A positive, international working environment characterized by expertise, high drive and the urge to succeed. 
• Part of a completely new, future oriented team with high ambitions, focusing on our Nordic offering and concept strategy and developments
• The opportunity to drive and set the agenda for our future offerings from a Nordic perspective
• Hybrid work model and flexible working hours. 
• A holistic view on wellbeing as part of our culture.

Interested?

Submit your application by 10.05.2024 at the latest. In this recruitment, we have ongoing selection, which means that we call for interviews on an ongoing basis. If we find the right candidate, the ad can be removed before the last application date. If you would like to hear more about the position, please contact John Gharagozlou, Senior Manager Offering & Customer Development: john.gharagozlou@fortum.com.

At Fortum, we are committed to building diverse teams where everyone feels included and is treated equally.

We are Fortum
Fortum is a Nordic energy company. Our purpose is to power a world where people, businesses and nature thrive together. We are one of the cleanest energy producers in Europe and our actions are guided by our ambitious environmental targets. We generate and deliver clean energy reliably and help industries to decarbonise their processes and grow. Our core operations in the Nordics comprise of efficient, CO2-free power generation as well as reliable supply of electricity and district heat to private and business customers. For our ~5 000 employees, we commit to be a safe, and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com