Digital Development Specialist, Logged in Web

Digital Customer Offering (DCO) is a business function within Fortum Consumer Solutions, where business and technology come together. At DCO, we create superior digital offerings and experiences for our 2,4 million consumer and enterprise customers. We innovate and find new ways to digitalize our offerings and processes. We collaborate closely with our stakeholders and external partners. Through cross-functional collaboration, agility and sustainability focus, we strive to make our customers’ increasingly digital lives easier with our services. We serve clients in the Nordics as well as Poland and Spain. 

About the role

We are looking for talented and passionate individuals to join our Logged in Web team. This role involves capturing user and business needs and translating these into initiatives that maximize customer value and ensure a world-class mobile user experience for our Nordic customer base. United by our passion for technology, curiosity about user experience, and dedication to excellence, we are looking for someone who shares our enthusiasm!

Your responsibilities will be:

• Bridge the gap between business needs and technical solutions by gathering, analyzing, and documenting detailed business requirements, ensuring that digital offerings meet customer needs and align with Fortum's strategic objectives.
• Develop use cases, user stories, and use planning tools such as Jira to follow up and support development.
• Define, manage and communicate the Product backlog to stakeholders and team.
• Prioritize and ensure that work is being conducted according to plan and set goals and support in solving blockers.
• Manage multiple projects and adjust priorities based on changing business needs.
• Solve complex problems requiring an understanding of both business and technical aspects.
• Collaborate with team members to foster a customer-centric approach.
• You will be part of the Logged in Web team, focusing on developing and improving my pages for consumer customers. We work within an Agile approach, taking end-to-end responsibility for our area. Our team, consisting of 10-13 experts with diverse competencies, has a great atmosphere where we work hard and have fun. We offer a dynamic work environment where you can grow your skills and make an impact on Fortum’s business and customers.

 This position can be located in our office in Espoo, Solna or Oslo.

About you

To succeed and thrive in this role, we see that you have:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum 2-4 years of experience in digital development or a similar role.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with requirements management tools and familiarity with Agile methodologies.
• Previous experience from the energy industry is beneficial.
• Fluent skills in English.

We offer you

At Fortum, we believe in a better future and want to be involved in shaping it. Our workplace is a safe place, both physically and mentally. You will grow with professional colleagues, being trusted and free to challenge yourself. We offer comprehensive benefits, flexible working hours, and hybrid work model to support your productivity, development and wellbeing. We are committed to build diverse teams where everyone feels included and is treated equally.

More information about our culture and benefits can be found here.

Interested?

Submit your application by 8.8.2025 at the latest. Please note that the recruitment is on hold during the summer. We will begin actively screening early August and hire as soon as the right candidate is found. If you would like to hear more about the position, please contact hiring manager Anna Blom by email anna.blom@fortum.com after 4.8.

Contact details to union representatives can be found on the bottom of this page.

We are Fortum
Fortum is a Nordic energy company. Our purpose is to power a world where people, businesses and nature thrive together. We are one of the cleanest energy producers in Europe and our actions are guided by our ambitious environmental targets. We generate and deliver clean energy reliably and help industries to decarbonise their processes and grow. Our core operations in the Nordics comprise of efficient, CO2-free power generation as well as reliable supply of electricity and district heat to private and business customers. For our ~5 000 employees, we commit to be a safe, and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com