Commerical Developer

Are you passionate about driving transformative commercial initiatives and delivering exceptional customer experiences? Join our Nordic consumer business as a key player in our Customer Success team. Lead and validate commercial experiments to enhance sales and service operations. Utilize data-driven insights to optimize performance and foster a culture of experimentation and adaptability. If you have a proven track record in commercial development, we want to hear from you!

About the role 
Drive transformative commercial initiatives, projects and experiments with the focus on exploring and improving Customer success operations (sales and customer service) to deliver exceptional customer experiences and continuous growth within our Nordic consumer business.

In this role you will 

• Design, lead and validate commercial experiments, projects and events to improve sales and service operations and deliver exceptional customer experiences
• Assess market research, analysis and offering development initiatives to identify and explore commercial opportunities
• Utilize data-driven insights and key performance indicators to assess project/operations performance, identify areas for enhancement, and drive decision-making to optimize commercial operations.
• Contribute to organizational change and transformation. Championing a culture of experimentation, adaptability, and continuous learning to foster a dynamic and innovative commercial development environment
• Work closely with cross-functional teams, including marketing, sales, customer service and product development, to ensure the seamless integration of Agile principles into all aspects of the commercial development process
• Be an active and strategically contributing leadership team member in the Customer Success team e.g. driving business planning and initiative portfolio.

About you 

You have  

• +5 years proven track record in commercial development, with a focus on implementing Agile methodologies such as Lean start-up and design thinking. 
• Demonstrated strategic thinking and problem-solving abilities​. 
• Proactive and results-oriented mindset, with the ability to thrive in a dynamic and fast-paced environment. 
• Excellent leadership and management skills, with the ability to inspire and motivate cross-functional teams to achieve collective goals and deliver exceptional results. 

• Exceptional stakeholder management and communication skills, with a focus on building strong relationships and fostering collaboration at all levels of the organization. 
• Previous experience in a management consulting role or similar capacity in a global environment is highly advantageous​. 
• Good capabilities in Microsoft Excel and PowerPoint are required.​ 
• Willingness to travel, since it’s required to meet up with all our people on a regular basis at all our campuses in the Nordics. 
• Fluency in English is required. 

The position is flexible and can be located at any Fortum location in the Nordics

Interested? 

Submit your application by 28.02.2025 at the latest. If you would like to hear more about the position, please contact hiring manager Eric Ljudén via email eric.ljuden@fortum.com.

We are Fortum
Fortum is a Nordic energy company. Our purpose is to power a world where people, businesses and nature thrive together. We are one of the cleanest energy producers in Europe and our actions are guided by our ambitious environmental targets. We generate and deliver clean energy reliably and help industries to decarbonise their processes and grow. Our core operations in the Nordics comprise of efficient, CO2-free power generation as well as reliable supply of electricity and district heat to private and business customers. For our ~5 000 employees, we commit to be a safe, and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com